Oh really? If thats the case then why is it so damn hard to find any contact details? Yes, it probably is award winning since no one can phone or email them! I wouldn’t mind but all I want to do is confirm an order hasn’t gone through and therefore create a new one. I actually want to spend money with them.

Please put them in a more obvious place!

Edit: Just used one of their web forms tucked away in the help pages. Go to one of the help pages and look for a No I need further assistance link. Must admit I got a pretty quick reply!